Question 1

What does the free account actually get me?

Accepted Answer

It saves state. Your assessment result, your logs, and your calculator history persist between visits and between devices — that's the whole job of it.

It is not a key to the editorial side. Every audit, comparison, calculator and research summary on this site is readable without ever making an account, and that isn't going to change.

Question 2

Do I need a card, and will this start a trial?

Accepted Answer

No card, no trial, no countdown. Creating an account charges nothing and enrolls you in nothing — paid programs are a separate, deliberate purchase with the total shown before checkout. There is no auto-upgrade at the end of any period, because there is no period. A free account stays a free account until you decide otherwise.

Question 3

I already took the assessment without an account. Is it lost?

Accepted Answer

Not if you're on the same browser. The result is held locally until you create an account, and signing up in the same session attaches it to your profile. If you cleared the browser or switched device, retaking it takes a couple of minutes and the questions are the same.

Question 4

What happens to health details I type in?

Accepted Answer

They are stored against your account, encrypted in transit and at rest, and used to generate your plan and your charts. They are never sold, never handed to a data broker, and never used to target advertising at you. Documents you upload on a paid program are stored separately from your profile, are visible only to the clinician and mentor assigned to your case, and every open is logged against a named person.

Question 5

Can I sign up with Google instead of a password?

Accepted Answer

Yes — the Google button creates the same account with no password on it. Use whichever you'll still have access to in a year. One caution: Google sign-up and email sign-up with the same address are treated as the same account, but a different Google address makes a second, empty one. Keep to one address.

Question 6

Will you email me constantly?

Accepted Answer

No. Account mail — confirmations, password resets, receipts — is transactional and always sends. Editorial mail is opt-in and low frequency, and every one of those carries a working unsubscribe link. Unsubscribing from editorial mail does not disable your account or your access to anything.

Question 7

Can I delete everything later?

Accepted Answer

Yes, from account settings, without emailing anyone and without a retention conversation. Deletion removes the account, the logs and any documents attached to it. It is permanent — we would rather lose the record entirely than keep a quiet copy of medical information you asked us to destroy.

Create your account

What the account unlocks

What signing up does — and what it never does

We ask for health details. So we owe you rules.

What you're agreeing to